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Effective September 13, 2026
These Terms of Service ("Terms") govern your access to royalbramble.com (the "Site") and any purchase you make from Royal Bramble LLC, a Texas limited liability company ("Bramble," "we," "us," or "our").
By browsing the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site.
You must be at least 18, or the age of majority where you live, to place an order. If you are a minor, you may use the Site only with the involvement of a parent or guardian, who accepts these Terms on your behalf.
If you create an account, you are responsible for keeping your credentials secure and for all activity under your account. Tell us promptly at support@royalbramble.com if you suspect unauthorized use. We may suspend or close an account that violates these Terms.
We make our balms in small batches from natural ingredients. Because of that:
We try to keep descriptions, ingredients, availability, and pricing accurate, but errors happen. We reserve the right to correct errors, change prices, and modify or discontinue any product at any time without notice. If we cancel an order because of a pricing or availability error, we will notify you and refund you in full.
All prices are in US dollars.
Our products are cosmetics, not drugs. Statements on this Site have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
You are responsible for reviewing the full ingredient list before use. Our balms contain animal-derived tallow and botanical ingredients, and are made in a facility that handles nuts, seed oils, and essential oils.
Patch test before first use. Apply a small amount to the inside of your forearm and wait 24 hours. Stop using the product immediately if you experience irritation, redness, or a reaction, and consult a physician. Keep products away from eyes and out of reach of children. Do not eat.
If you are pregnant, nursing, or have a known skin condition or allergy, talk to a healthcare provider before use. Nothing on this Site is medical advice.
Your order is an offer to buy. We accept it when we send you a shipping confirmation. We may refuse or cancel any order, in whole or in part, including for suspected fraud, reseller activity, quantity limits, pricing errors, or shipping restrictions.
We accept the payment methods shown at checkout. Payments are processed by our third-party payment provider. By submitting payment details, you confirm you are authorized to use the payment method and that the information you provide is accurate and complete. We do not store full card numbers.
You are responsible for any applicable sales tax, and for any duties, import taxes, or customs fees on international orders.
Shipping timelines shown at checkout are estimates, not guarantees. Title and risk of loss pass to you when the carrier takes possession. We are not responsible for carrier delays, weather, or packages marked delivered but reported missing, though we will help you open a carrier claim.
Heat-related softening in transit is not a defect. See Section 3.
Returns are governed by our Refund Policy, which is incorporated into these Terms.
If you enroll in a recurring order, you authorize us to charge your payment method on the stated interval until you cancel. Prices may change with advance notice. You may cancel or skip from your account or by emailing support@royalbramble.com before the next billing date. Cancellation stops future charges and does not refund shipments already sent.
You agree not to:
The Site and everything on it, including the Bramble name and marks, logos, product names, photography, copy, and design, is owned by Royal Bramble LLC or its licensors and is protected by US and international law. We grant you a limited, revocable, non-transferable license to view the Site for personal, non-commercial use. Nothing else is granted.
If you send us reviews, photos, ideas, or other content, you grant Royal Bramble LLC a non-exclusive, worldwide, royalty-free, perpetual, transferable license to use, reproduce, modify, publish, and display it in any medium, including marketing, with attribution to the name you provided. You represent that you own the content and that it does not violate anyone's rights.
We may edit, refuse, or remove any submission for any reason. We have no obligation to keep submissions confidential or to compensate you for them.
The Site may link to or rely on third-party sites and services. We do not control them, do not endorse them, and are not responsible for their content, products, or practices. Your dealings with them are between you and them.
THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, ROYAL BRAMBLE LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, secure, or error-free, or that any product will meet your expectations or produce any particular result.
TO THE FULLEST EXTENT PERMITTED BY LAW, ROYAL BRAMBLE LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SITE OR ANY PRODUCT.
OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow these limitations, so they may not apply to you.
You agree to indemnify and hold harmless Royal Bramble LLC and its members, managers, employees, and agents from any claim, demand, loss, or expense, including reasonable attorneys' fees, arising from your breach of these Terms, your violation of any law, or your infringement of a third party's rights.
These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. Any dispute will be brought exclusively in the state or federal courts located in [County] County, Texas, and you consent to their jurisdiction.
Before filing anything, contact us at support@royalbramble.com and give us 30 days to resolve the issue in good faith. Most problems end there.
If any provision is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
These Terms, together with our Privacy Policy, Refund Policy, and Accessibility Statement, are the entire agreement between you and Royal Bramble LLC, and supersede any prior agreements.
We may update these Terms at any time. The effective date at the top reflects the current version. Continued use of the Site after changes means you accept them. Review this page periodically.